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We are here to serve you the best in the market. Connect with us anytime for any query!
info@coxstores.com
Purchases are shipped from our warehouse by reputed courier agencies. Please allow following number of days from receipt of your order.
All domestic prepaid orders are processed within 2 business day, whereas COD orders take 3 business days to process as we verify the order personally to ensure a seamless process. Orders will be delivered within 3-7 business days upon confirmation. Delivery to locations which are in low coverage or difficult to reach areas may take between 10-12 working days.
10:00 AM – 6:00 PM Monday – Saturday. Excluding public holidays.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. However Coxstores takes no responsibility for goods signed by an alternative person.
Coxstores is not responsible for damage after delivery.
For any complaints with regards to your order please contact Customer Care within 2 business days of your order delivery for resolution.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments
We ship products globally . if it is COD we might ask for additional charge of $50.
All claims for shortages or damages must be reported to customer service on the day of delivery.
We are here to serve you the best in the market. Connect with us anytime for any query!
info@coxstores.com